Returns & Exchanges

We want you to be completely satisfied with your Colapz purchase, which is why we offer a seamless 30-day return window for all unworn and tagged items. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all designer tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.